Our Process
Our 6 Step Client Communication Process
Step 1
Get a Quote
Not sure exactly what you need? No problem. It doesn’t have to be exact. Our team makes it simple and easy to get a quote.
Every project is treated different based on your service industry and clients needs.
Note: If you choose to integrate third party vendors on your site such as mailchimp, shopify, active campaign, hubspot trello etc, they may charge a monthly fee.
Monitor your Project at all Times
We’ll set up a Trello Board so you can stay in touch with us every step of the way. We never hide the process, we work together for your benefit. Would you prefer us to send you email updates instead? No problem we can do that as well.
Step 2
The Contract
There is a 50% payment due to begin for any project under $500
Both parties sign a secure, legally binding (and convenient) digital contract. Everything is spelled out clearly and in plain English. No advanced legalese or law degree required.
Step 3
The Research
We’re valuable partners for your business.
What are your main goals for your new site? Are you trying to get away from tired and ugly design? Want to eliminate downtime, maintenance, and updates? Site going slow? Low conversion rates costing you sales?
Our questionnaire clarifies what you need, what you do, who you do it for, your mission, and of course… your design style which will be used on your new style guide page.
Step 4
Development
This part is where we need you the most! You can provide a word or google doc with the text for your new site. (We will then have our house copywriter make the text shine!)
Our user experience experts will help you plan pages and ideal user flows with a sitemap tailored to meet your business goals.
Before we even put pen to paper, we put together several image collections that will hone in on your design direction.
Once you’ve chosen a direction, we’ll create and curate some imagery specifically for you. Logo, illustration, photos, fonts, and colors. All the ingredients for good web design!
Step 5
The Proof
After your site has been developed we’ll send it to you for approval. During this process you can still make design changes and we can fine tune all back end details before the bog launch!
Step 6
The Launch
The moment you’ve been waiting for! Your new site is already set up and just waiting to take off!
We test everything to verify all contact forms, integrations, and email addresses are working correctly.
Then, we double check your site loads quickly to increase conversions.
After the final 50% payment is made, we point the real domain name to your new site.
Extra
Monthly Services
The process above describes a basic web development and online marketing process however our monthly services are not much different. Expect the same level of communication, onboarding and launch protocols.
Managed Hosting
You’re billed $30/month and you can say goodbye to worrying about WordPress updates, downtime, and broken sites. Plus, there are no pageview / traffic limits.
Your site is backed up once a day and backups are kept on file for 30 days.